Return Policies

Return & Exchange

Thank you for shopping at Greenhill fashion Designs.

If you are not entirely satisfied with your purchase, we’re here to help.

Exchange or Return for a Refund

Our products can be returned within 7 days of the receipt of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

– The product was purchased in the last 7 days

– The product is in its original packaging

– The product isn’t used or damaged

– You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

– By email: fashiondesign@greenhillinternational.com

Send the product with its original packing and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from us.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Order Cancelation

We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit a help ticket from our support Centre once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

– By email:

fashiondesign@greenhillinternational.com

-Post us at:

Greenhill Fashion Design, 147 ward street, North Adelaide, South Australia.